Smooth Implementations
“The people involved with the
implementation were great. Ralph,
Rebecca, Susan and Mark, Patrick and
Amber—I even remember all of their
names. They were great and they had a
great attitude.”
Dr. Glenn Soppe, Primary Care Physician
“The Allscripts Academy was a very
effective aid in training my nurses and
reception staff.”
Dr. Glenn Soppe, Primary Care Physician
“Our situation was unique in that we
had zero. We had nothing. We didn’t
even get our Medicare number for four
months. I needed the people I was
working with to understand that. The
response of the Allscripts team was: ‘All
right Mr. Moynihan, no problem.’”
Eugene Moynihan, West Coast
Musculoskeletal
How Allscripts MyWay Helps Physicians Build Better Care
“What struck me about Allscripts MyWay
was the ease of use, and the nontemplate-
driven way that it works.”
Dr. Peter Forman, Primary Care Physician
at Delmar Family Medicine
“I’m at a point where 10 months out I love
it. I do believe that things are cleaner,
more organized, and more accessible
with the EHR.”
Dr. Glenn Soppe, Primary Care Physician
“The technology works in the same flow as
the way that you see a patient.”
Dr. Peter Forman, Primary Care Physician
at Delmar Family Medicine
Allscripts MyWay Puts More Time Back into a Physician’s Day
“As a solo practitioner, it’s not like I can call the office and have somebody else do something. The ability to access all of my patient records at home means that I can stay fully engaged with my practice from anywhere.”
Dr. Peter Forman, Primary Care Physician
at Delmar Family Medicine
“When I’m in-between procedures, I may have 30-40 minutes of downtime. MyWay has made me more efficient in using this time—in doing so it has made me appreciate my personal time a little bit more.”
Dr. Kevin Purgiel, General Surgeon
“I’m done with my notes 15 minutes after my last patient leaves. This was a process that used to take up to an hour or two.”
Dr. Peter Forman, Primary Care Physician
at Delmar Family Medicine
How Allscripts MyWay Protects Critical Data
“I know that having the data backed up in several different places definitely makes me much more comfortable, and I appreciate not having to do it myself.”
Dr. Peter Forman, Primary Care Physician
at Delmar Family Medicine
Allscripts MyWay Builds Efficiency
“You’re talking to someone who has two employees, and it (Allscripts MyWay) has allowed me to stay that way.”
Dr. Peter Forman, Primary Care Physician
at Delmar Family Medicine
“MyWay is everything all wrapped into one nice package. That’s very unusual for this type of product.”
Eugene Moynihan, West Coast Musculoskeletal
“I don’t find the paper charts to be long term. That era is done and gone.”
Dr. Kevin Purgiel, General Surgeon
Allscripts MyWay Delivers Cleaner Claims
“I do feel that the PAs and I document better. If an insurance company sends a denial, my staff can just pull up the system and send off the notes without bothering me at all—that’s a big plus for me.”
Dr. Glenn Soppe, Primary Care Physician
“I can answer questions such as ‘Did the bill go out on time, did it get rejected, what is the status now and where do we stand?’
Eugene Moynihan, West Coast Musculoskeletal
“Things go much, much faster. The claims and the receipt response from insurers are very fast. We’re now normally receiving payment within 15-20 days.”
Dr. Johnny Kaushal
Some Points of Pain with Competitor’s Products
“Our old vendor could not live up to what they promised, not only in the billing component, but in a lot of other areas such as the EHR and customer service. The EKG did not integrate the way that it was supposed to, and there were severe problems with technical support and getting things resolved.”
Dr. Peter Forman, Primary Care Physician at Delmar Family Medicine
“Three or four years ago, I had looked at several EHRs and I just wasn’t impressed that they had it figured out well enough yet. A little over a year ago, I decided to look at this again. My PAs were definitely on board as they had worked with EHR before and knew the value that it could deliver.”
Dr. Glenn Soppe, Primary Care Physician